Below are a few examples of training programmes that Emma tailored to solve organisations' performance gaps :

Successful Scrutiny

A CD training resource, commissioned by Humber councils in association with LGY&H, which explains the purpose of scrutiny and details the process to new elected members. The CD also imparts tips on how to appropriately chair a scrutiny meeting and be in impactful meeting participant.

Sterling Service

A one-day course aimed at boosting the personal presence of Manior Aux Quat' Saisons front-of-house staff. The event focused on customer interaction; encouraging waiters and sommaliers to speak with enthusiasm and authority about the restaurant's menus.

Calderdale CD Training Series

10-minute bite-size CDs that address the fundamentals of speech-making and chairing. The training series helped Calderdale MBC win the MJ award