Aim

The course teaches delegates how to be neutral, effective and articulate Chairs in order to achieve effective and efficient meetings.

Target Audience

Anybody who has to chair meetings or facilitate focus groups.

Outcomes

By the end of the workshop delegates will know how to:

• exercise control;
• ensure that all members are paying attention;
• direct discussion;
• enable all members to make their point;
• interpret other peoples’ body language;
• deal with “problem people.”

Methods

Delegates are taught various practical Chairing skills through a presentation. They are then introduced to different “problem personalities” that may attend meetings. A brainstorming session follows in which the group discusses ideas and techniques to deal with the assembly annoyance. Finally, attendees take part in mock meeting scenarios in which one group member will take the role of Chair.

Course duration: 3 hours

Max participants: 8